WHICH PHRASES YOU SHOULD NOT USE AT WORK

At work you should not say these five phrases to your boss. Because on the one hand he could misunderstand, on the other hand they just sound wrong in a place that should be professional. However it is normal that a conflict over 20Bet occurs in the office. But keep the below list in mind on how to solve this issue. A good atmosphere at work contributes also to your well being as well as to your colleagues. 

In working life, people often communicate with each other, but sometimes they overshoot the mark. Misunderstandings can often arise, with words coming across differently than they were actually intended. It is not only the tone that makes the music in conversations, you should also pay attention to the phrasing. Because the right words really do matter. Of course this is easier when you already know your colleagues well and know how one or all of them will react. But it is also your job to keep a good atmosphere at work. There is always a way to solve misunderstandings without causing a new drama. 

COMMUNICATION WITH SUPERIORS: WORDS CAN BE WEIGHED IN THE BALANCE

What phrases you should not choose when talking to superiors:

• “You’re wrong”: Anyone who criticizes superiors so openly can be ignored in future meetings. Here it is better to start from your own position, says politeness expert Rosalinda Oropeza Randall to businessinsider.de. Accordingly, one possibility would be, “Maybe I’m misinformed about the matter, but…”
• “Can you please ask someone else to do it?”: Declining tasks without a reason is often bad. It is better to ask for assistance in prioritizing tasks, then the supervisor can decide which task you should give priority to.
• “No!”: Sometimes ‘No’ is a complete sentence, however, in relation to the job, you should embellish your statement. Declining tasks not only protects you from potential burnout, but also makes you look more professional to colleagues and superiors.
• “It’s not my fault, it’s XY’s fault”: Those who always point the finger at others do not endear themselves to superiors, reports businessinsider.de.
• “Can I be honest”: likewise, a phrase you’d better not get into the habit of using, because honesty is something most superiors take for granted. If you use it, it may imply that you have not been honest elsewhere.

COMMUNICATE BETTER: RULES AND MANNERS

To prevent conflict, you can follow rules when communicating. This can equally help you to better reflect on your own actions and statements. In principle, one should not give unsolicited advice, informs karrierebibel.de. That can lead to the fact that one patronizes others and these do not feel taken seriously. Likewise, one should let other people finish in conversations – this is especially challenging if one feels attacked by the statements or has a different opinion. Nevertheless, situations can often be clarified better if you have been able to listen to the whole spoken contribution.

Now you are well informed for your next working day. Do not be afraid of saying your opinion. Just use the right tone and words.